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Hybrid Success

FinBank accelerates onboarding with hybrid SaaS + managed KYC

A pan-European EMI reduced onboarding time by 63% while maintaining dual AML coverage and regulator-ready audit logs using AutoKYC.

Published
Apr 2, 2024
Last updated
Apr 28, 2024
Onboarding time
63% faster
Measured reduction in average onboarding completion time across 8 cohorts.
Dual AML coverage
2 providers
Orchestrated ComplyAdvantage + Dow Jones with deterministic routing.
Analyst SLA compliance
98%
Managed pod met 2-hour SLA for high-risk escalations over 6 months.

FinBank operates across 17 EU markets and needed to replace a legacy onboarding vendor without disrupting high-risk customer reviews. AutoKYC delivered dual AML orchestration, decisioning guardrails, and a managed analyst pod that absorbs surge volumes while feeding back to the SaaS rules engine. Detailed results publish shortly.

“AutoKYC migrated us off a legacy vendor in weeks and we retained complete auditability while cutting onboarding times in half.”
Sofia Kubiak Chief Risk Officer, FinBank FinBank Warsaw & Luxembourg