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Privacy Policy

How AutoKYC handles website, contact, marketing, and sales enquiry data.

Last updated: 18 June 2026

This Privacy Policy explains how AutoKYC handles personal data connected with this website, contact forms, sales enquiries, marketing activity, events, newsletters, demos, and preliminary product discussions. It is written for the marketing and sales side of the business.

This public policy does not govern live KYC, KYB, AML, onboarding, ODD, EDD, case operations, or applicant data processed inside a customer deployment. Those matters, if any, are governed by the written agreement, statement of work, data processing addendum, provider terms, and configuration agreed with the customer. This policy is not intended to create a standalone service commitment, regulatory assurance, or guarantee of compliance.

1. Who we are and how to contact us

AutoKYC, we, us, and our refer to the operator of the AutoKYC website and related marketing, sales, and contact channels.

For privacy questions about the website, marketing, or sales communications, email privacy@autokyc.com or use the contact form at /contact/. Customer-specific contractual notices must follow the signed agreement.

2. Data we collect through this website

We may collect:

  • Contact details you submit through forms, email, calendar bookings, or procurement conversations;
  • Company details, use-case information, and messages included in sales or support enquiries;
  • Consent choices, cookie preferences, browser metadata, page views, and basic security logs;
  • Communications needed to respond to requests, evaluate fit, prepare proposals, or maintain records.

Optional analytics and marketing cookies run only after consent where consent is required. Essential security, load-balancing, and fraud-prevention logs may be processed to keep the website available and secure.

3. Production service data

This public website policy does not describe the full handling of applicant, case, audit, or operational data in a live SaaS Platform or Managed KYC/KYB Services deployment.

If a customer later signs for production services, AutoKYC may process production data only as described in the signed order, statement of work, DPA, provider terms, and configuration agreed with that customer. AutoKYC may act as a processor, sub-processor, reseller, managed service provider, marketing partner, or independent controller depending on the final contract structure.

We process personal data where a legal basis is available, including:

  • Responding to enquiries and preparing proposals;
  • Operating, securing, and improving the website;
  • Sending marketing communications where permitted and respecting opt-outs;
  • Preparing contracts and procurement materials;
  • Maintaining business records, compliance evidence, and legal claims where necessary;
  • Handling relationship management for prospects, customers, and partners.

The lawful basis for live KYC/KYB, AML, ODD, EDD, and case operations is not set by this public page. It is determined in the relevant customer agreement and privacy documentation.

5. Sharing and transfers

We may share website, marketing, and sales data with vendors that support hosting, security, communications, analytics, CRM, legal, finance, and business operations. We do not list specific vendors on this public page because vendor selection may vary over time.

For production service data, any required subprocessor, integration, data residency, or transfer detail should be reviewed in the signed agreement, DPA, procurement materials, or customer-specific schedule. Cross-border transfers, where applicable, are handled using appropriate contractual or legal mechanisms.

6. Retention

We keep website, contact, marketing, and sales enquiry data for as long as needed for the purposes above, unless a longer period is required or permitted by law. Production service data is retained, returned, or deleted according to the signed agreement, applicable law, and customer configuration.

Retention periods shown in marketing or procurement discussions are illustrative unless they are included in the final written contract.

7. Privacy requests and data subject rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data collected through the website, contact forms, marketing, or sales process. Email privacy@autokyc.com to submit a request.

If your request concerns a live customer deployment or applicant case, AutoKYC may need to refer the request to the relevant customer or follow the process in the signed agreement. We respond to valid website, marketing, and sales privacy requests within applicable legal timelines.

8. Security

AutoKYC uses administrative, technical, and organisational safeguards intended to reduce risk for website, contact, marketing, and sales data. No website, service, or transmission method can be guaranteed to be completely secure. Security obligations for a customer deployment are defined in the signed agreement and may vary by service model.

9. Children

This website is not directed to children. Customer deployments involving minors require the customer to determine the lawful basis, notices, consents, and safeguards required for that use case.

10. Changes

We may update this policy as our website, business model, or legal requirements change. The updated version applies when posted unless a signed agreement says otherwise.

For privacy questions, email privacy@autokyc.com or contact us through /contact/.