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Security overview

Security

This page summarises security and privacy practices for the AutoKYC website, contact forms, marketing, sales, demos, and pre-contract evaluation. It may also help procurement teams understand AutoKYC’s intended approach, but it is provided for diligence and informational purposes only. Binding security commitments, evidence access, audit rights, service levels, and provider terms are defined in the signed customer agreement.

Security review cadence

Independent testing and remediation planning are part of the roadmap.

Customer-specific evidence can be discussed during procurement and due diligence.

Assurance model

Controls are designed with common security frameworks in mind.

Certification status, reports, and contractual evidence are provided only where applicable.

Platform architecture

AutoKYC service designs use tenant separation, access controls, logging, and encryption options appropriate to the deployment model. Actual architecture, hosting location, and integration boundaries depend on the signed agreement, selected providers, and customer configuration.

  • Regional hosting options may be evaluated with customers where data residency or processor location matters.
  • Service-to-service authentication, least-privilege network access, and short-lived credentials are applied to sensitive systems.
  • Audit logs can record workflow changes, analyst actions, and escalation decisions according to agreed retention policies.

Application security

Development practices may include code review, dependency scanning, and targeted testing for high-sensitivity APIs. Specific controls and test evidence are contract-dependent.

Static & dynamic analysis
Static analysis, dependency review, and scanning can be used to identify issues before release.
Secure SDLC
Threat modeling, peer review, and security review gates may be applied to sensitive changes.

Data protection & privacy

AutoKYC designs for least privilege and data minimisation across datasets such as applicant PII, beneficial ownership structures, and biometrics where those data types are in scope.

  • Encryption in transit and at rest where supported by the relevant service and deployment.
  • Customer-defined or contract-defined retention policies with deletion, export, or hold workflows where agreed.
  • Consent-aware patterns for optional analytics and marketing scripts where consent is required.

For the template data-processing framework, see the Data Processing Addendum.

Access management

Internal access is designed around least privilege, separation of duties, and review processes appropriate to the service model.

  • Staff access can use multi-factor authentication, device controls, and role-based access reviews.
  • Break-glass procedures may be used for incident response with temporary access and post-event review.
  • Case data access can be logged with reason codes and supervisory review where configured.

Business continuity & resilience

AutoKYC maintains continuity and incident-response planning proportionate to the service model. Specific recovery objectives, testing cadence, and managed-service coverage are contractual matters.

  • Recovery objectives can be agreed by deployment and tested as part of continuity planning.
  • Webhook delivery queues may support retry, replay, and failover controls where included in scope.
  • Managed-service coverage, surge capacity, and support windows apply only when set out in a signed agreement.

Responsible disclosure

We welcome good-faith vulnerability reports that help protect AutoKYC and its customers. This policy does not authorise unlawful access, privacy violations, service disruption, extortion, or activity against systems you do not own or have permission to test. Submit reports to security@autokyc.com with details and reproduction steps.

  • We review reports and prioritise remediation based on severity, exploitability, and business impact.
  • Recognition or rewards, if any, are discretionary and must be agreed in writing.
  • Out-of-scope: social engineering, denial-of-service, spam, physical attacks, and third-party services.