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Managed KYC & KYB Services

Delegate identity operations to analysts who work as an extension of your team

Our specialists run onboarding, sanctions screening, and periodic reviews in the same AutoKYC workspace your team uses. Dual AML providers, a configurable rules engine, and immutable audit logs come standard so you stay compliant while we handle staffing, QA, and follow-the-sun coverage.

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Joint operating model with clear accountability

The AutoKYC platform keeps policy owners in control while our analysts stay responsible for day-to-day execution. RACI assignments ensure regulators and stakeholders always know who is doing what.

RACI assignments for AutoKYC managed services
ActivityAutoKYC roleClient role
Onboarding intake & identity verificationResponsible & Accountable for daily verification workflows, QA, and escalation routing.Consulted on policy changes; Informed through shared dashboards and weekly reviews.
Ongoing due diligence cadencesResponsible for scheduling runs, executing AML reruns, and documenting outcomes.Accountable for final policy, Consulted on exceptions, Informed via cadence reports.
Enhanced due diligence investigationsResponsible for evidence gathering, Accountable for narrative summaries and QA.Accountable for approving high-risk decisions, Consulted on remediation plans.
Case escalation governanceResponsible for triage, Accountable for SLA adherence and stakeholder notifications.Consulted on escalation criteria, Informed as cases move stages.
Policy & rules maintenanceConsulted on rollout feasibility, Responsible for implementation inside the rules engine.Accountable for policy authority, Informed when changes enter production.

Service level objectives you can measure

SLOs lock in expectations for decisioning speed, reverification turnaround, and evidence quality. You receive live dashboards and monthly governance packs benchmarked against these targets.

Onboarding decisioning

< 15 minutes median, < 60 minutes P95

Dual AML matches reconciled before analysts escalate; biometric retries resolved within SLA.

Sanctions alert clearance

< 30 minutes for low complexity, < 2 hours for escalated cases

Follow-the-sun pods ensure round-the-clock monitoring without queue buildup.

ODD reverification

Scheduled 30 / 90 / 365 day cadences with completion within 2 business days

Rules engine triggers outreach, analysts secure refreshed documents, and audit logs capture every touchpoint.

EDD investigation packages

Narrative, source validation, and recommendation completed within 3 business days

Supervisor review captured with attestations and immutable version history.

What AutoKYC runs on your behalf

Analysts operate directly inside the AutoKYC SaaS platform, giving you line of sight into queues, decisions, and escalations across every managed workflow.

Customer onboarding

We own document capture reviews, dual AML checks, and biometric liveness decisions with SLAs tuned to your conversion targets.

Sanctions & PEP monitoring

Analysts reconcile dual provider matches, apply rules engine decisions, and escalate positive hits with annotated evidence.

KYB & UBO verification

Corporate registries, ownership charts, and director checks are verified, documented, and refreshed alongside related KYC.

Ongoing due diligence

We schedule policy-driven reverification cadences, collect updated evidence, and route exceptions for your sign-off.

Enhanced due diligence

High-risk cases trigger manual adverse media sweeps, source-of-funds validation, and partner outreach with full audit logs.

Case operations & reporting

Supervisors manage queue health, quality scoring, and regulator-ready reports that sync back to your governance tooling.

Evidence outputs ready for regulators

Every review is paired with exportable evidence so legal, compliance, and auditors can trace each decision.

  • EDD and ODD narrative PDFs with linked source citations and QA sign-off.
  • Immutable audit logs covering analyst actions, escalations, and communication transcripts.
  • Policy-aligned checklists for onboarding, sanctions clearance, and adverse media workflows.
  • Monthly governance packs including SLA performance, QA scoring, and remediation tracking.
  • API and S3 exports for ingestion into your compliance data warehouse or BI tooling.

Pricing aligned to outcomes

Managed engagements combine a base operations fee with volume-tied success metrics. Deployment includes playbook authoring, analyst training, and secure workspace configuration.

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Need a hybrid model? Pair managed analysts with the AutoKYC SaaS platform to balance automation and expert oversight.

Managed services FAQ

Straight answers about how AutoKYC embeds with your legal, compliance, and operations stakeholders.

How do AutoKYC managed teams align with our existing policies?
We baseline your onboarding, ODD, and EDD rules inside the AutoKYC platform, tag each runbook with policy owners, and require change approvals before analysts adopt updates.
Can we blend AutoKYC analysts with our internal operations team?
Yes. You can assign queues by risk tier, geography, or product line. Analysts share the same workspace, enabling warm handoffs and visibility into shared KPIs.
What data residency and privacy controls are enforced?
Managed operations run in geo-fenced environments with role-based access, pseudonymised exports, consent-aware analytics, and configurable retention settings per jurisdiction.
How is quality monitored across ongoing operations?
Supervisors perform double-blind QA, coach analysts on misses, and publish weekly scorecards covering accuracy, SLA performance, and remediation actions.