Managed Services

Ongoing due diligence without operational drag

AutoKYC runs scheduled reverification cadences, reruns dual AML checks, and gathers updated documentation so your customers stay compliant over time.

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Adaptive cadences: Rules flex by risk tier, region, and product to target the right customers at the right time.
Automated AML reruns: Dual-provider screenings refresh before analysts review refreshed documentation.
Audit-ready trails: Immutable logs track every outreach, submission, and decision for regulatory audits.

ODD workflows managed by AutoKYC

We orchestrate repeatable reviews that keep customer profiles current while surfacing elevated risk to your internal teams.

Policy-driven scheduling

Cadences are generated from your risk policies and automatically adjust when customers change risk tier.

Document refresh & validation

Analysts collect updated corporate filings, IDs, and beneficial ownership attestations with structured QA checklists.

AML & sanctions reruns

Dual-provider AML checks rerun before an analyst reviews the case, minimising false negatives and late escalations.

Trigger-based reviews

Transaction monitoring, velocity alerts, or compliance triggers can order off-cycle reviews with tailored playbooks.

Stakeholder communication

Customers receive guided instructions and deadlines; internal stakeholders get proactive alerts on overdue reviews.

Exception handling

Complex cases receive manager oversight, contextual recommendations, and ready-to-file SAR or STR templates.

Controls that underpin managed ODD

Every review runs inside the AutoKYC SaaS platform, giving you transparent control over security, privacy, and evidence.

Rules engine versioning

Update reverification logic without code while capturing change history, approvals, and rollback points.

Jurisdiction-aware templates

Localized document checklists ensure requests align with EU, UK, US, LATAM, and APAC regulations.

Consent & notification tracking

Audit logs capture customer consent for ongoing monitoring and note every communication touchpoint.

Integrated QA scoring

Supervisors review samples of completed ODD cases with scoring, coaching, and remediation workflows.

Secure evidence storage

Documents and analyst notes are encrypted at rest with granular retention policies per jurisdiction.

Data export flexibility

Stream structured results into your data warehouse via APIs, S3 exports, or scheduled reports.

RACI alignment for ongoing due diligence

Clear ownership keeps policies in your control while AutoKYC handles execution and daily operations.

RACI matrix for managed ODD services
Activity	AutoKYC role	Client role
ODD cadence configuration	Consulted on workflow feasibility; Responsible for implementing approved schedules and triggers.	Accountable for policy definition; Informed through change logs and governance calls.
Periodic review execution	Responsible & Accountable for running AML checks, collecting documents, and documenting conclusions.	Consulted on exceptions; Informed via dashboards and completion reports.
Customer outreach & remediation	Responsible for communications, reminders, and evidence capture.	Consulted on messaging thresholds; Informed when remediation deadlines are missed.
Trigger-based escalations	Responsible for triage and recommendation summaries.	Accountable for approving remediation or account actions.
Regulatory reporting	Responsible for compiling ODD completion statistics and audit evidence.	Accountable for filing with regulators; Informed of deliverable timelines.

Service level objectives

ODD operations are governed by strict turnaround times and QA thresholds, ensuring regulators see evidence of ongoing compliance.

Scheduled cadence completion

≥ 98% of due reviews finalised before cadence deadlines

Daily queue monitoring prevents backlog accumulation, and exceptions escalate 48 hours before breach.

Document refresh turnaround

All required documents collected within 2 business days of outreach

Automated reminders and multilingual templates keep customers engaged until submission.

Trigger review response

New alerts triaged within 30 minutes, full review within 1 business day

Critical risks escalate to supervisors with recommended containment steps.

QA accuracy rate

≥ 98% pass rate on double-blind QA samples

Coaching loops and runbook updates occur immediately after any scoring drift.

Evidence outputs you receive

Every cadence produces structured documentation that supports audits and internal governance.

ODD review dossiers including refreshed documents, analyst notes, and decision outcomes.
Automated AML rerun logs with provider responses, risk scoring, and reviewer commentary.
Outreach transcripts and consent confirmations for every customer communication.
Monthly cadence compliance reports with breach analysis and remediation plans.

Pricing tuned to ongoing compliance

Managed ODD engagements mix a base operations fee with per-profile or trigger-based units. Pricing includes policy onboarding, reporting automation, and quarterly optimisation workshops.

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Frequently asked questions

How are ODD cadences configured for different customer segments?

Cadences are defined in the AutoKYC rules engine where you can set schedules by risk tier, geography, or product. Analysts inherit those cadences and adapt outreach templates per segment.

Can ODD runs trigger downstream systems automatically?

Yes. Completed reviews emit webhooks and event streams so you can update CRMs, ledgers, or case management tools in real time.

What happens when customers fail to respond to ODD outreach?

We execute a multi-step outreach plan, log all attempts, and escalate unresolved cases with a recommendation to pause services or apply enhanced monitoring.

Do you support jurisdiction-specific documentation requirements?

Absolutely. Playbooks incorporate local regulatory guidance for EU, UK, US, LATAM, and APAC regimes, ensuring document requests meet regional obligations.